Bug Tracker Form - General Information

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The Bug Tracker entry form is where you create a new bug report for your EZChangeLog project or make changes to an existing one. It is also used to visually confirm when you are about to delete a bug report.

The OK button saves or confirms your action, the Cancel button exits the form without changes.



Bug Description - A description of the reported problem

Priority - a value ( 0 to 99 ) you can use to assign a priority for fixing this problem

Bug Status - one of the following values:

·

Reported

·

Under Investigation

·

Assigned

·

In Testing

·

Closed

Date Reported - the date this bug was reported

Date Closed - the date this bug report was closed

Note: There are calendar buttons beside each date field to select a date as well as a "DateStamp" button that will set that date value to TODAY.

Assigned To - an entry field where you can put the name of someone assigned to this problem

Final Disposition - one of the following values:

·

Fixed

·

Not Fixed

·

Unable to Reproduce

·

On Hold

Bug Report Follow up Information

EZChangeLog makes it easy to communicate with those who report bugs to you. You can store the following information for each report:

Name - the name of the person who reported the bug

E-mail Address - the E-mail address of the person who reported the bug

Date E-mailed - the last date that you contacted this person



To make it easy for you to manage the names of people who frequently make contact with you about your project (such as BETA Team Members or regular contributors), EZChangeLog allows you to add their name and E-mail address to a list of Frequently Used Names and E-Mail Addresses.

After you click the Lookup E-Mail Address button, highlight a entry in the list and click Select.

Then the data will be entered on the form automatically as shown here:



EZChangeLog makes it simple to send an E-mail to the person who reported it that reflects the current status.

Just select your options and then click the "Send an E-mail with the current status of this Bug Report" button.

EZChangeLog will launch your default E-mail client and "prime" a message with information about the current status of the bug report as shown in this example:



You can type any personal message in the body and send the E-mail just as you would any other.

EZChangeLog will DateStamp the Date E-Mailed entry automatically or again you can use the calendar or DateStamp buttons.


ChangeLog Automation

EZChangeLog is all about automation and making it easy for you to manage your system with a minimal amount of work.

With just one click of the button below you can mark the bug report as Closed, set the Final Disposition to Fixed and send it to the ChangeLog as a new entry.



You can also opt to have the Bug Tracker ID included in the ChangeLog entry.



After you click the button you will see this screen:

EZChangeLog has "primed" the change log entry with information from the bug report!

The date added is the same as the date closed.

The change log entry type is set to "Fixed".

The Bug Tracker ID is included as well as the description of the bug from the report.


You can either use the entry "as is" or if your using the Professional Edition you could check the box to use an Alternate Description and enter a modified account of things there.


When you click the OK button you see this screen:

Then the change log entry is filed, then the bug report is marked as closed and fixed and the bug report form closes.


If you cancel then you see this screen:

Then a change log entry is not filed and none of the other actions occur,